FAQ

Q: How often should I have my carpets cleaned?

A: Most manufacturers recommend that carpets are professionally cleaned by a qualified technician every 12-18 months. Carpets should be cleaned on a regular basis and before they become heavily soiled. Allowing soil to build up will significantly reduce the life of a carpet.

Q: I think I can clean my soft furnishings myself, is this recommended?

A: It is highly recommended that a professional cleaner is used. There are many items available to the public that are advertised for carpet and upholstery cleaning. However, along with these come many risks and the potential of causing irreversible damage. We have the correct training and knowledge, along with access to professional products, to ensure that a correct and safe job is carried out and the best possible results are achieved.

Q: Will my carpets re-soil quicker after cleaning?

A: No. We only use products specifically designed for the removal of soil from carpets and upholstery and, when used correctly, these will not lead to any rapid re-soiling. Detergents that are not designed for use on carpets and upholstery may cause re-soiling problems. 

Q: Are the cleaning solutions used safe for children and pets?

A: Yes. Health and safety is of paramount importance to us. Our professional cleaning solutions have been tested for their effects on the environment and occupants of areas in which they will be used. The cleaning process that we use may remove harmful irritants and provide relief from many allergy symptoms!

 Q: Are you professionally trained?

A: Yes. We can provide copies of our qualifications and relevant industry memberships if you require them.

Q: Are you fully insured?

A: Yes. We have full public liability and employers liability insurance. And, perhaps most importantly, we have full product and treatment risk insurance.

Q: How do I arrange a quotation?

A: We are avilable 24 hours a day, 7 days a week! Just give us a call and we can discuss over the phone or arrange to visit you. We offer a no obligation, no pressure, no hard sell, free quotation service!